For established Australian service businesses

Your AI receptionist for WhatsApp

Webflare AI Receptionist responds with the questions you approve, captures the details that matter and hands your team a clear brief when a person is needed.

Ask about the free pilotSee the sample handoff

The team receives context instead of a mystery number.

  1. 01A genuine call arrives
  2. 02Your team cannot pick up
  3. 03The approved follow up begins
  4. 04The customer explains the job
  5. 05The useful details are captured
  6. 06A person receives the brief
Webflare AI ReceptionistApproved response flow

Incoming call

New business enquiry

Australian mobile caller

  1. Missed call captured at 10:42
  2. Sorry we missed your call. I can help the team get back to you. What work do you need?Approved follow up
  3. Commercial fitout in Parramatta. Hoping for early next month.10:43
  4. Thanks. Do you have plans or photos ready for the team?Approved qualifying question
  5. Yes, photos are ready.10:44
  6. Ready for your team

When you cannot get to the phone

Missed the call? Keep the enquiry moving.

Whether it came from Google, a referral, your website or a returning customer, Webflare follows up and gives your team a clear brief.

Webflare AI customer portalEverything your team needs after a missed enquiry.
InboxSee each recovered enquiry and the details already collected.
HandoffsKnow exactly when a person needs to step in and why.
KnowledgeControl the business facts your AI is allowed to use.
BookingsReview appointment requests with the original enquiry attached.
Recovered enquiries

Lead inbox

1 ready
New activity1 open
Missed call follow upCommercial fit-out

Parramatta · Early next month

Website enquiryKitchen renovation · reviewed
Returning customerService request · handed over
Qualified lead brief

A person can act without starting from zero.

Ready
Work
Commercial fit-out
Area
Parramatta
Timing
Early next month
Evidence
Photos ready
Recommended next actionReview the brief and contact the prospect.

Website chat

Meet customers on your website, the moment they need help.

The website assistant answers useful questions, asks for the details your team needs and turns the conversation into a clear enquiry.

Website chatA customer can get help without leaving your website.
QuestionDo you work in Parramatta?

Yes. What kind of work do you need help with?

QualificationA commercial fit-out, early next month.

The assistant asks for photos and the best contact details for the team.

HandoffThe enquiry is ready for your team.

Work, area, timing and contact details stay attached to the conversation.

yourbusiness.com.au
Website chat
Your business
ServicesOur workContact
Here when customers need you

Turn a question into the next job.

Your website can help a genuine prospect understand the next step, even while your team is focused somewhere else.

Start your enquiry
Clear answersUseful detailsHuman follow up

One complete starting plan

Everything you need for the next enquiry.

Works with the WhatsApp Business Platform and website chat, with one customer portal built around the business facts you approve.

AI Receptionist plan

A$149per month

Excluding GST

Guided setup included

Confirm the account owner, approve your business facts, connect your channels and test the complete customer journey before launch.

Monthly allowance500 handled enquiries

The working system, presented as one clear offer.

ChannelsWhatsApp Business messaging and website chat
KnowledgeOne shared source of business facts you approve
Customer portalEnquiries, handoffs, knowledge and booking requests in one place
Team workflowQualification, clear handoff and human takeover controls
Usage definition

A handled enquiry has at least one accepted automated service reply or handoff acknowledgement. Failed, duplicate, spam, suppressed and human-only conversations are not counted.

Grow the team

Each additional receptionist, profile or eligible customer-owned WhatsApp Business number.

A$29 / mo
Usage above 500

Each started block of 250 additional handled enquiries.

A$20

All amounts exclude GST. Connecting an eligible existing WhatsApp Business number is A$49 once. Any applicable Meta messaging charges are confirmed before activation.

Your setup path

Set up a portal you can trust.

If the pilot fits, confirm your account, approve what the AI can say, connect your channels and test one complete enquiry before launch.

Webflare AI setupAccount ready
Step 01

Confirm your account.

Choose your plan and confirm who owns the WhatsApp Business account, number and business information.

What you doConfirm your account
What becomes readyAccount ownership confirmed
NextApprove the facts
Your setup is checked before customers can receive an automated reply.

You stay in control

The AI follows up. You keep the decisions.

Choose a topic to see what your team decides and what the AI can do.

Your team decides

Business details

You approve the services, areas, opening hours and answers the AI can use.

What the AI does

The AI follows your instructions.

The AI uses only those approved details. If it does not know the answer, it stops and asks your team.

What that meansCustomers get answers based on the information you approved.
Built for
WhatsApp Business messaging and website chat for an Australian business ready to approve its business details and choose who handles each enquiry.
What is not included
Voice calls are not included. We need to check whether your existing number can be connected. Any Meta messaging fees and applicable tax are confirmed before launch.

Before you decide

Useful questions, answered plainly.

Know exactly what is included, how an existing number is checked and when your team takes over.

01Does it answer ordinary phone calls?

No. The current launch product is for customer-owned WhatsApp Business messaging and website chat. Voice calling is not included in this offer.

02Can I keep my existing WhatsApp Business number?

Potentially. The number must pass provider eligibility and coexistence checks before Webflare promises that it can be connected. If it is eligible, an additional existing-number activation is A$49 once, excluding GST.

03How does the AI know what to say?

You approve the services, service areas, hours, qualification questions, handoff destinations and other business facts it can use. It pauses or hands over when a request falls outside that approved knowledge.

04Can my team take over a conversation?

Yes. A person can take over with the conversation and useful enquiry context attached. The activation test checks that this handoff works before launch.

05What counts as a handled enquiry?

A tenant conversation counts after at least one accepted automated service reply or automated handoff acknowledgement. Failed, duplicate, spam, suppressed and human-only conversations do not count.

06Are Meta messaging charges included?

Meta messaging charges are separate from the Webflare plan. Any applicable charges are confirmed before activation.

07How quickly can it be activated?

Timing depends on number eligibility, your approved business information, channel connection and one complete test journey. Webflare confirms the activation date after those checks are complete.

08Will customers know they are speaking with AI?

The live experience will use the approved disclosure and privacy wording for each channel. Those exact legal and product notices must be accepted before publication.

Free pilot applications

See if the pilot fits your business.

Tell us how your team handles enquiries now. We will confirm whether the free pilot suits your business before any account or connection is created.

Ask about the free pilotSending an enquiry does not create an account or take payment.